OneView
DIGITAL CALL RECORDING
For fool-proof call recording and storage of voice based interactions and transactions

OneView Digital Call Recorder is a result-oriented business communication solution that provides robust capabilities for effectively managing all aspects of voice call recording with quality, control, efficiency and complete documentation in a cost effective manner.

TARGET ORGANIZATIONS
- Collection and recovery organizations
- Tele-Marketing and Tele-Sales departments
- Service ordering and online booking operations
- Contact centers
- Outsourcing service providers

FEATURES
- Transparently records all calls on multiple lines simultaneously
- Support for all types of telephone lines
- Scalable to cover the needs of the entire organization
- Freedom of telephone network for making outbound calls
- Generation of e-alerts and e-notifications via email
- Instant report generation on the basis of user, lines and locations

BENEFITS

Simplified retrieval of recorded files - Within minutes
Gives your organization the cutting edge over the competition

Centralized and de-centralized configuration options - Flexibility
Support dispersed teams to conduct calling activities

Complete historical Information presented in a clear format - Tracking
Increased operational effectiveness and consistency

Monitoring of system and storage capacity - In real time
Status display enables management to monitor the system status

Can be managed by IT literate business team - Not programmers
Gives you savings with low ongoing maintenance and training costs

A COMPLETE AND PROVEN SOLUTION
Comprehensive solution with all required functionality to ensure quality and results in managing your call recording capabilities. One of the most trusted, proven and reliable solution in the market working at over 40 national and international sites, including 15 financial organizations.

Anything But Complicated