OneView
Partner Relationship Management
A strategic approach of managing jobs through your service
providers
OneView
Partner Relationship Management Solution helps businesses ensure timely delivery
of quality services to the end users. It is built upon the proven business
strategy for improving inter-partner communication, enabling partners to
customize and streamline collaborative tasks, ensuring partner retention and
business growth, ensuring accelerated ROI and revenue sharing among partners.
It provides all the tools necessary to register and track user requests, to
simultaneously communicate and coordinate with multiple service providing
partner in order to run the service operation in a fully documented and
efficient manner.
TARGET
ORGANIZATIONS
- Telecom service providers
- Oil and Gas
- Automobile manufacturers and service providers
- Construction companies
- Facility management organizations
- Government and citizen services
ADDRESSING
BUSINESS NEEDS
- Managing outlets and customers
- Coordination with partners and contractors
- Timely issue resolution and service delivery
- Activity documentation
- On-time report generation
KEY FEATURES
OneView Partner Relationship Management Solution is a profit
maximizing approach to business for delegating corporate responsibility to
partners while ensuring customer satisfaction and ensuring a win-win
situation for all partners. The supervisors can efficiently carry out partner
performance monitoring and evaluation, providing detailed reports for all the
activities, service levels, success rate and quality.
OneView PRM is very flexible allowing you to extend the functionality and
capacity whenever your business needs. Based on industry standards, PRM
applications run on cost-effective LAN server and workstations. These
applications can be integrated with any front-end business software, multiple
databases and backend systems. The solution is very easy to implement and
manage. The results are instant and the payback period is amazingly short.
BENEFITS
The solution brings the following key benefits to an
organization:
- Increased partner productivity
- Improved service efficiency
- Consistency and accountability
- End-user satisfaction
- Transparent partner relationship
- Quality improvement
- Improved profitability
- Enhancement of corporate and brand Image
Document And Monitor Partner Performance
