ZRG Mobil Connect
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We need your feedback!
Please take a few minutes to let us know how well we resolved your recent assistence request and what we can do to improve. Your time and your inputs are greatly appreciated so that we can better serve you in the future.
Use the following grading system when responding to question on a scale of 10 - 1:
10 - 8 = Exceeds Expectations
7 - 6 = Meet Expectations
5 - 4 = Below Expectations
3 - 1 = Unacceptable
Please rate how we performed in resolving your issue with regard to:
The quality of answer you received
Our overall responsiveness
Keeping you update on the status
The usefulness of the Technical support web
The skill level of the staff who assisted you
The professionalism and courtesy of our staff
How satisfied are you overall with our products and services?
Please answer the following questions
What do we do well? Which aspects of our technical support services particularly please
you?
What can we do better? What improvements can we make to increase your satisfaction with
our technical support services?
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Contact Center Insight
| Your Position in Que: | 44 |
| Expected wait time: | 37 mins |
| Info: | Due to the bad weather our services will be delayed |
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Contact Center Insight
| Your Position in Que: | 44 |
| Expected wait time: | 37 mins |
| Info: | Due to the bad weather our services will be delayed |
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Contact Center Insight
| Your Position in Que: | 44 |
| Expected wait time: | 37 mins |
| Info: | Due to the bad weather our services will be delayed |